1. Introduction

This Privacy Policy outlines how Holtz-Rigney Organization collects, uses, protects, and shares personal information and A2P messaging data in compliance with Twilio's A2P 10DLC requirements and applicable privacy laws, including the California Consumer Privacy Act (CCPA).

2. Information Collection and Use

- User Information: We collect names, email addresses, and phone numbers during the registration process. This information is essential for facilitating the recruitment process, including the scheduling of interviews and meetings.

- A2P Messaging Data: We collect data associated with the A2P SMS messages we send, such as the time, date, and status of messages sent and received. This data is used to improve our messaging services and ensure effective communication.

3. Consent for A2P Messaging

- Users explicitly consent to receive A2P SMS messages related to their appointments as part of the scheduling process. This consent is documented and can be revoked by the user at any time by utilizing specified opt-out options, such as replying "STOP" to a message.

4. Data Protection and Security

- Holtz-Rigney Organization is committed to protecting your personal information. We implement a variety of security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

5. User Rights and CCPA Compliance

- In accordance with the CCPA, California residents have the right to access their personal information, request the deletion of their data, and inquire about the sharing of their data with third parties. We provide a clear and accessible mechanism for users to exercise these rights.

6. Data Retention and Deletion

- Personal information and A2P messaging data are retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Users can request the deletion of their personal data, and we will comply with such requests in accordance with legal obligations and our data retention policy.

7. Changes to the Privacy Policy

- We reserve the right to make changes to this Privacy Policy at any time. Significant changes will be communicated to users through our website or via email. Users are encouraged to periodically review this policy for the latest information on our privacy practices.

8. Contact Information

- For questions or concerns regarding this Privacy Policy or your personal information, please contact us.

9. Data Sharing

- In compliance with Twilio's A2P 10DLC Campaign Approval Requirements, our privacy policy stipulates that no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors is permitted solely for support services, such as customer service. All other use case categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties.